Continental United States Our standard method of shipping is UPS Ground. Delivery time for this service usually ranges between 1 to 5 days, depending on your distance from the Boston area. There is NO CHARGE for shipping and handling. All orders of shipped by UPS Ground within Continental USA.

Alaska, Hawaii & Puerto Rico Priority Mail --- $7.00 (per shipment) (3 days to most areas)

Canada Air Parcel Post --- $7.00 (per shipment) (3-5 days to most areas) Shipping charges shown include custom clearance, but do not include applicable duties and taxes. Applicable duties and taxes are payable at time of delivery. All applicable local duties and taxes are the sole responsibility of the recipient. If you have questions regarding applicable duties and taxes, please contact your local customs office. We cannot guarantee a precise delivery date for foreign shipments due to the fact that custom clearance can sometimes cause delays.

All Other Countries Air Parcel Post --- $25.00 (per shipment) (7-14 days to most areas)

US Military APO & FPO Addresses Priority Mail --- $7.00 (per shipment) (3-5 days to most areas)

Privacy Policy & Security E-Mail and Mailing List Privacy -- The Language Club for Children, Inc. respects your privacy. We'll use your e-mail address only when we are confirming your Internet order. We assure you, we do not make our email list or mailing list available to other companies. Secure Online Ordering -- All online transactions are handled with industry-standard Secure Sockets Layer (SSL) encryption. When you enter your credit card number and personal information into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. This provides a secure shopping environment for you, our valued customer. Your Comments -- Occasionally our customers are inspired to tell us about a memorable experience they've had using our products. We encourage this, as we love to hear from you, and your comments help us improve our service. We occasionally share comments we receive via our website; rest assured, we do not publish any last names or specific address information that may identify the author.

Returns Policy Frencheducation.com / The Language Club for Children, Inc. will replace any defective product or component within one year from date of purchase. Returns will be accepted only with prior authorization. Please write, e-mail, fax or phone us if you require any additional information or assistance.